Return to Work with AG Insurance

Oh My People and AG Insurance joined forces in 2016 for a groundbreaking program focused on sustainable return to work. The program is available to employers insured with AG under specific Income Care plans.

The ambition of Oh My People is to ensure that everyone has a work context in which they can present the best version of themselves, even when times are tough.

What the program does

Addressing common well-being issues, strengthening employee resilience, and facilitating their return to the workplace. We do this with a decisive, tailored approach, supported by current data. The hallmark of Oh My People.

01

The employee at the center

We work together on a sustainable recovery and only afterwards on a return to work. This always tailored to the employee and, naturally, what is exchanged during the sessions remains confidential.

02

Available in three languages

Dutch, French, or English. We organize the program smoothly in three languages via face-to-face, digital, or a combination of both.

2016 partner of AG Insurance
5 working days until your first appointment
3 months follow-up after return to work

Our promise

  • Fast start-up close to home, or online if you prefer.
  • High-quality experts who are highly valued.
  • Sustainable results by teaching skills that are immediately implementable, including at the workplace.

We will send the materials used during the program to your doorstep.

How does it work?

In a standard program, we start after the referral from AG Insurance. As soon as AG has registered an employee, we begin with an introductory meeting in which we introduce the program and review the conditions.

Before the program starts

  • You submit your claim to AG, including your administrative details and a medical certificate.
  • AG invites you to the program by letter or email.
  • AG provides your file to Oh My People.

The program in five steps

  • Introductory meeting

    We introduce the program and review the conditions together.

  • Intake with your expert

    Within five working days after your entry, we map out a tailored program, starting from what is still working.

  • Program with your expert

    At your pace. Recovery first, only then the return to work.

  • Return to work

    As soon as you are ready we prepare for it together.

  • Follow-up

    Up to a maximum of three months after the return to work.

Why support is needed before and after the return to work

These are the five things that most often stand in the way of a smooth return, in the words of the employees themselves.

  • People expected me to be my old self from day 1, but I wasn’t ready yet.
  • Nobody checked in after a while to see if I was still managing; my tasks were not adjusted.
  • The work no longer appealed to me. I felt out of place.
  • I still felt very ashamed of my breakdown.
  • I did not receive trust from my colleagues and supervisor.

That is precisely why our program does not stop on the first working day, but follow-up continues until three months after the return to work.

How does the referral via AG Insurance work?

The first step to using AG’s Return to Work program is to submit a declaration of incapacity for work to AG. You can also find all information in the MyAG Employee Benefits app and on the AG website.

Report your incapacity for work to AG as soon as possible after the waiting period has expired

You provide AG with three documents.

Declaration of incapacity for workTo be completed by yourself.
Medical certificateTo be completed by your GP.
Medical certificatesFrom your doctor, from the start of your incapacity for work.

Submit them in one of these two ways

  • Via email, the fastest way: renteHC@aginsurance.be
  • By post: AG Insurance, Health Care Income Care, Boulevard Emile Jacqmain 53, 1000 Brussels

Processing of your file by AG

  • Declaration accepted. AG will inform you in writing if it concerns a new file.
  • File incomplete. AG will request additional information from you.
  • Declaration refused. AG will inform you in writing.

AG will inform you in writing of the decision made based on the additional information, except when it concerns an existing file in which no changes have been made.

Partial return to work or extension of the incapacity for work?

Send your medical certificates of extension via renteHC@aginsurance.be.

Summons by the advising physician
In case of incapacity for work, you may be invited for a check-up with an independent advising physician, chosen based on your condition and place of residence. This physician assesses your state of health as thoroughly and objectively as possible through medical examinations and, in some cases, questionnaires. The letter states what is expected of you.
When does the waiting period begin and end?
The waiting period begins on the day your GP establishes the start of your incapacity for work and ends after a certain number of days, stated in the special conditions of your insurance contract. If your incapacity for work lasts longer, AG will start providing benefits from the day after the end of the waiting period, by paying a monthly disability pension and/or activating the premium waiver.

Recognizable? Let us know

Questions about the program or your file? Feel free to contact us; we are happy to help you towards a feasible and sustainable return to work.

Contact us

The Return to Work program is available to employers insured with AG under specific Income Care plans.