Conflict management
Conflict management and peer supervision for leaders!
Handling workplace tensions with confidence!
Conflicts are inevitable in any organization. But how you deal with them makes all the difference. In this hands-on training, leaders learn to approach interpersonal and team conflicts constructively and solution-focused.
At OHMP, we provide insights, models, and conversation techniques that help you not avoid difficult situations — but rather use them as opportunities for growth and connection.
What to expect?
- Understanding conflict: Learn about different types of conflict, their impact, and escalation dynamics.
Your conflict style: Discover your preferred style using the Thomas-Kilmann model and when each style is effective.
Guiding conflicts between employees: Work with a decision tree and solution-focused communication techniques..
Addressing team conflicts: Recognize dynamics and practice facilitating open dialogue and constructive team conversations.
Effective communication: Learn to give and receive powerful feedback in tense contexts.
Managing inappropriate behavior: Use a structured step-by-step plan and collaborate with the involved parties.
Peer supervision: Discuss real-life cases from your own practice and learn from each other.
Who is it for?
Leaders who want to strengthen their ability to deal with tensions, conflicts, and inappropriate behavior within their team or organization.
What will you take away?
- Clear insights into conflict mechanisms and team dynamics
- A toolkit with models and communication strategies
- Confidence to face difficult conversations
- Experience in guiding conflict resolution — both individually and in teams
Practical
Duration : 2 half days training + 1 half day of peer supervision
OR
Duration : 1 full day
Language : Dutch / French / English
Location : in-company or on location, based on your needs
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Want to create workable conflicts together?
Please contact us and we will be happy to discuss how this training course fits your context.
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