Conflict management
Conflict management and intervision for managers
Dealing with workplace tensions with confidence!
Conflicts are inevitable in every organization. But how you handle them makes all the difference. In this practical training program, managers learn to handle interpersonal and team conflicts constructively and solution-oriented.
At OHMP, we provide insights, models, and conversational skills that allow you to not avoid difficult situations but rather use them for growth and connection.
Practical
Duration : 2 half days training + half day intervision
OR 1 full dayLanguage : Dutch / French / English
Location : in-company or on location, depending on your needs
For whom?
Managers who want to be stronger in dealing with tensions, conflicts and transgressive behavior within their team or organization.
What can you expect?
Understanding Conflict : Discover the different types of conflict, their impact, and the dynamics of escalation.
Your conflict management style : learn your preferred style through the Thomas-Kilmann model, and when each style works.
Managing conflicts between employees : using a decision tree and solution-oriented conversation techniques.
Addressing team conflict : Recognize dynamics and practice facilitating open dialogue and constructive team discussions.
Communicating effectively : learn to give and receive powerful feedback in tense contexts.
Dealing with inappropriate behaviour : work with a structured step-by-step plan and collaborate with the parties involved.
Intervision : discuss concrete cases from your own practice and learn from each other.
What are you taking home?
Clear insights into conflict mechanisms and team dynamics
A toolkit with models and conversation strategies
Self-confidence not to avoid difficult conversations
Experience in guiding conflict resolution – both individually and in teams
Practical
Duration : 2 half days training + half day intervision
OR 1 full dayLanguage : Dutch / French / English
Location : in-company or on location, depending on your needs
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At OHMP, we provide insights, models, and conversational skills that allow you to not avoid difficult situations but rather use them for growth and connection.
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