We shouldn't change people, but rather the environment we shape together.
About one in five employees is neurodivergent, and most of them are undiagnosed. So in a team of twenty, there are likely three to four colleagues who process the world differently. In this keynote, Elke Van Hoof shows that the challenge rarely lies in the brain itself, but rather in the mismatch between that brain and a work environment designed for the majority. You’ll leave with a different perspective on talent, a clear understanding of what neurodiversity is and isn’t, and the insight that it’s not people who need to change, but the environment we shape together.
No two minds perceive the world in the same way.
Ask someone what they see differently, and you’ll immediately notice that no two brains perceive the world in the same way. Yet we often treat those differences as something that needs to be fixed. Elke Van Hoof starts with the distinction that changes everything: neurodiversity refers to the natural variation among brains at the group level, while neurodivergence refers to the individual who deviates from the neurotypical norm. Autism, ADHD, dyslexia, giftedness, and high sensitivity are not disorders, but different ways of thinking, feeling, and processing information.
The cost of having a minority mindset in a majority-ruled world.
She then brings home what it takes to have a minority mindset in a majority world. Hiding one’s true self, the constant fear of being “discovered,” sensory overload in open-plan offices, and a sensitivity to rejection that makes every piece of feedback feel like an attack. These aren’t personality traits, but a logical response to an environment that leaves no room for flexibility. It is precisely those most motivated employees—the ones who arrive early and stay late—who are therefore at the greatest risk of burnout.
The communication problem is mutual.
Elke Van Hoof then flips the perspective. The so-called communication problem between neurodivergent and neurotypical colleagues is mutual: both groups find it equally difficult to understand each other, yet the blame is placed solely on one side. “Poor collaboration” often turns out to be too narrow a definition of collaboration, one rooted in neurotypical perspectives. Those who work in an information-driven rather than status-driven manner tend to score low on unwritten social rules, even though their contribution is objectively strong. Change the definition, and the problem often resolves itself.
Change becomes possible when the environment is right.
The keynote concludes by highlighting where change becomes possible: in the environment. Explicit expectations, psychological safety, neutral feedback, and a broader perspective on effective collaboration are more powerful levers than any individual adjustment. Elke Van Hoof concludes with the STOP exercise, a short, practical technique you can apply right away to stay within your own “window of tolerance.”
Key Takeaways
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